Emergency Water Damage Response

Water Damage Repair Experts

Our team provides professional water damage restoration services in Texas, Colorado, Oklahoma, Missouri and neighboring states. We start by inspecting the damage using moisture meters and thermal cameras and document our findings. The excess water is then removed from your building. After we finish that, our team will help you determine whether drying out or replacing structural elements and furnishings would be more cost-effective. We also provide these additional services as needed.

• Board-Up Services: We secure your property by boarding up damaged areas, preventing further water intrusion and protecting against potential hazards.
• Water Extraction: Our experts specialize in extracting water from various sources, including oily water, sewage, and blood-contaminated water. We classify the water damage into three categories: Cat 1 (clean water), Cat 2 (gray water), and Cat 3 (black water).
• Dry Down Services: We employ powerful fans and dehumidifiers to accelerate the drying process, minimizing moisture and preventing further damage.
• Asbestos Removal/Cleaning/Disposal Hauling: If asbestos is present in your property, our trained professionals safely remove and dispose of it in accordance with industry regulations.
• Mold Remediation: We conduct thorough mold inspections, removal, and remediation to restore your property’s air quality and prevent health risks associated with mold growth.
• Waste Hauling: We handle the proper disposal of waste generated during the restoration process, ensuring compliance with environmental guidelines.
• Burst Pipes: Our team swiftly addresses burst pipes, mitigating water damage and restoring plumbing systems to their proper functioning.
• Moisture Meters and Thermal Reading: We utilize advanced tools such as moisture meters and thermal readings to assess the extent of water damage and identify hidden moisture pockets.
• Temporary Power: In situations where power is compromised, we provide temporary power solutions to support the restoration process.
• Pack Out Services: We safely pack and relocate your belongings to a secure location during the restoration, protecting them from further damage.
• Document Drying: We employ specialized techniques to restore and dry water-damaged documents, preserving vital information.
• Environmental Testing: Our experts conduct thorough environmental testing to identify potential hazards and ensure a safe restoration process.
• Cleaning and Disinfecting: We thoroughly clean and disinfect affected areas, eliminating bacteria, viruses, and odors, and restoring a hygienic environment.

What to Do

• Contact CG Environmental, an EnviroServe Company. Reach out to CG Environmental, an EnviroServe Company representative Jeff Cochran 682-249-9414, Jeff.Cochran@cleaningguys.com. Jeff is our water damage expert with many years experience with all types of water/flood disasters and can assist in handling all commercial and residential water damage situations.
• Turn Off the Water Source: If possible, locate and turn off the water source to prevent additional water from entering your property. This helps to minimize the extent of damage.
• Turn Off the Power: Prioritize your safety by turning off the power supply. Avoid standing in water while attempting this step to avoid electrical hazards. If necessary, contact a professional electrician for assistance.
• Call Your Insurance Provider: Contact your insurance provider as soon as possible to report the water damage incident. They will guide you through the claims process and provide necessary instructions for documenting the damage.
• Secure Your Property: Take steps to secure your property, such as utilizing board-up services to prevent further water intrusion and protect against potential hazards. This helps minimize additional damage to your property.
• Act Promptly: As the business or homeowner, it is your responsibility to take immediate action to mitigate the loss. The longer the water remains, the more severe the damage can become. Act quickly to minimize the impact.
• Maintain Documentation: Keep a log of all communication related to the water damage incident. Note down the names, roles, and contact information of individuals you speak with, including insurance representatives, restoration professionals, and any other relevant parties.
• Organize Essential Paperwork: Create a designated folder to store all essential paperwork related to the water damage. This includes insurance policies, claim forms, estimates, and any other relevant documents.
• Retain Receipts: Keep all receipts for expenses incurred as a result of the water damage. This can include costs for food, clothing, hotel stays, and other necessary expenses. While reimbursement is subject to your insurance company’s approval, having proper documentation increases the chances of getting reimbursed.
• Remove Wet Items: Remove as many wet items as possible from the affected areas. This includes items such as carpets, padding, furniture, and personal belongings. Prompt removal helps prevent further water absorption and reduces the risk of mold and structural damage.

By following these steps, you can effectively address water damage and set the foundation for a smoother restoration process. Remember to prioritize safety and consult CG Environmental, an EnviroServe Company immediately for water damage emergencies.

What NOT to Do

• Do not discard the water damage source if possible because insurance companies may request it.
• Do not leave the water to dry out on its own.